Terms and Conditions

Updated: September, 2025.

Gift of Go may update these Terms & Conditions from time to time. The most current version will always appear on our website and will apply to any new booking made after its effective date.

Please review these Terms carefully before making a reservation. They form a binding agreement between Gift of Go LLC, a Texas limited liability company with its principal office at 1321 Upland Dr., PMB 10502, Houston, Texas 77043, USA (“GOGO,” “we,” or “us”), and the person(s) purchasing our services (“you,” “Traveler,” or “Client”). The person making the reservation is responsible for ensuring that all participants are aware of and comply with these Terms and is liable for all payments due. By submitting payment or otherwise confirming a booking, you agree to be bound by these Terms & Conditions.

Key Terms

“Trip” means any Expedition, Journey, or Bespoke experience operated by GOGO.
“Traveler/Client” means any person purchasing or participating in a Trip.
“Force Majeure” refers to events beyond GOGO’s reasonable control that prevent or materially affect trip operation (see §16).

1) GUARANTEED DEPARTURES (EXPEDITIONS)

All non-Bespoke Expeditions are confirmed to operate with a minimum of four (4) travelers, unless the itinerary states otherwise. Trips may be cancelled only for Force Majeure or if the minimum group size is not met.

2) INCLUDED IN EXPEDITIONS, BESPOKE TRIPS & JOURNEYS

Each Trip includes the services and arrangements described in its itinerary: expedition leaders and support staff; ground transportation; accommodations; included meals; park or entrance fees and permits; scheduled activities; standard expedition equipment as listed; airport transfers to and from the first and last published city; and non-alcoholic beverages at included meals.

3) NOT INCLUDED IN EXPEDITIONS, BESPOKE TRIPS & JOURNEYS

Unless stated otherwise, the following are not included: international or internal airfare; passports or visas; border or reciprocity fees; departure taxes; excess-baggage charges; meals not listed as included; room service; alcoholic beverages; optional or unscheduled activities; personal expenses; communications; laundry; medical or evacuation costs; and gratuities.

4) SPECIAL REQUESTS

Special needs and requests — dietary, medical, or accommodation-related — should be communicated at the time of booking. We will make every reasonable effort to honor them; however, because of the remote nature of many GOGO Trips and the limited infrastructure in certain regions, we cannot guarantee that all requests can be met. Local resources, seasonal availability, and community-based accommodations may restrict our ability to provide certain foods, facilities, or arrangements.

5) ALTERATION IN ITINERARYS

GOGO trips are living journeys, shaped by the land, the season, and the communities we travel through. We may adjust a Trip before or during operation due to weather, safety, road/park closures, local conditions, or new opportunities (festivities, openings, new routes). Comparable substitutions may be made at our discretion and subject to supplier terms.

6) AIR TRANSPORTATION FOR COLLECTIONS

For all trips occurring in Minas Gerais, it is mandatory that you arrive at Aeroporto Internacional de Confins / Tancredo Neves on the initial date and time specified in your itinerary, unless otherwise agreed upon in writing.

GOGO cannot be held responsible for any delays that result from missed arrivals or missed pickups. In the event of a missed pickup, GOGO may, at its discretion, arrange for an alternative vehicle and personnel to collect you from the airport. Additional fees may apply.

If GOGO determines that it cannot delay its itinerary due to the participation of other travelers or due to logistical or cost-related consequences, the trip will continue as planned. In such cases, GOGO will arrange for the traveler to meet the group at the earliest reasonable opportunity.

7) BAGGAGE

GOGO is responsible for the care and transport of your baggage and equipment for the duration of the Trip — from the time you are received at the designated meeting point until the time you are delivered to the airport or final drop-off location listed in your itinerary.

Before arrival at the rendezvous point — including all air travel to Brazil — and after the completion of the Trip, baggage remains the traveler’s responsibility.

Our expeditions often travel through rough terrain and remote environments. As such, you should expect your baggage and equipment to show signs of use — including dust, dirt, or minor wear consistent with the journey. GOGO cannot guarantee that luggage will remain in pristine condition.

Any items left behind after the Trip will be handled with reasonable effort to locate and return them, subject to additional fees. GOGO is not liable for loss, delay, or damage to baggage or personal effects outside the period described above, nor for damage resulting from normal wear, environmental conditions, or circumstances beyond our control.

8) PRICES AND ARRANGEMENTS

All prices are quoted per person, in U.S. dollars (USD), unless stated otherwise. Prices are based on double occupancy for pousadas and resorts, and on single occupancy for Journeys.

During wild camping, each traveler is provided their own tent. In refuges and homestays, room arrangements vary according to what is available locally. These are shared environments — not hotels — and travelers should expect to share rooms with other participants. By joining a GOGO Trip, you acknowledge and accept this variation as an integral part of the experience.

While we make every effort to maintain published prices, external factors such as exchange rates, taxes, or fuel costs may require adjustments. Promotional pricing is not retroactive.

If you request or require a private room in accommodations where such an arrangement is possible, a single-supplement charge will apply. Changes in group size after booking do not alter the per-person price unless agreed in writing.

GOGO’s pricing reflects the total cost of designing, organizing, and operating our Trips. We are not required to provide a detailed breakdown of individual supplier or operational costs.

9) CHILD POLICY

The minimum age for Small Group Expeditions is 25, unless traveling with a family member and approved by GOGO in writing. All travelers must be 18 years or older, unless otherwise agreed.

10) ACTIVE ELEMENTS & CONDUCT

To fully participate in a GOGO Trip, a reasonable level of physical fitness and emotional readiness is required. If you have any medical condition, limitation, or disability that could affect your participation — or that might pose a risk to yourself, other travelers, or our crew — you must inform GOGO before booking.

We will make every reasonable effort to accommodate special requirements and disability-related requests. However, if at our discretion we determine that a traveler’s health, condition, or circumstances could compromise their own safety, the safety of others, or the integrity of the Trip, GOGO reserves the right to deny or discontinue participation.

By confirming your booking, you affirm that you — and any person traveling with you — are fit to undertake the activities described in your itinerary, and that no physical or mental condition exists that could create a hazard to yourself or others.

GOGO also reserves the right to remove any traveler, at their own expense and without refund, whose behavior or condition — whether willful or unintentional — disrupts the Trip or diminishes the experience of other guests.

11) CLIENT INSURANCE

In order to participate in any of our trips, it is mandatory for travelers to obtain, provide, and maintain proof of valid travel insurance. The price of our trips does not include travel insurance. It is the responsibility of each traveler to purchase a travel insurance policy that provides coverage suitable for the nature of the activities included in the Expedition, Journeys and Bespoke Trips. Failure to provide proof of travel insurance may result in the traveler being denied participation without any right to a refund or credit.

12) STANDARD OF BEHAIVIOR

On every GOGO Trip, travelers are expected to maintain high standards of respect, integrity, and consideration toward fellow travelers, staff, and the communities that receive us. Our Expedition Leaders and staff have full discretion to remove, without refund or credit, any participant whose behavior or condition is deemed dangerous to themselves or others — including community members or crew. Removal may also occur, without refund or credit, if a traveler is believed to pose a safety risk, create a medical or behavioral problem, engage in illegal activity, or act in a way that undermines the integrity or experience of the Trip.

13) PASSPORTS AND VISAS

It is the sole responsibility of the traveler to obtain and maintain the necessary valid travel documents required for their travel, and to have them available at all times as required, including any documentation required by GOGO as per our Expedition Document Checklist. GOGO advises all travelers to check with the relevant government authority to determine the necessary documents required for their travel. Passports must also have sufficient blank visa pages for entry and exit stamps. 

If a traveler fails to possess proper documentation, GOGO reserves the right to cancel the participation of that traveler without any liability for refund, payment, compensation, or credit of any kind. Any fines or costs incurred by GOGO due to improper documentation or noncompliance with applicable regulations will be the responsibility of the traveler. GOGO shall not be held responsible if a traveler is denied entry into a country due to noncompliance with the above-mentioned requirements.

14) RESERVATION AND PAYMENT SCHEDULE

By making any payment to GOGO, you hereby accept and agree to be bound by the terms and conditions set forth in this agreement and in our Participant Agreement. Such acceptance shall be deemed to have occurred at the time of payment.

Payment Schedule for Expeditions

181 days or more prior to departure - $1,000.00 (upon making Reservation; this is non-refundable) + 25% of Expedition price (within 30 days of making Reservation)

150 - 121 days prior to departure - 50% of Expedition price

120 days prior to departure - 100% of the Expedition price

The full balance of your payment and a signed Participant Agreement are both due 120 days before the departure date. If you are reserving your trip within 120 days of departure, full payment is required at the time of reservation. The Participant Agreement, which will be sent to you in your booking confirmation email, contains additional terms and conditions of travel, including limitations on our obligations to you.

Payment Schedule for Journeys

181 days or more prior to departure - $2,000.00 (upon Reservation; this is non-refundable) + 25% of Expedition price (within 30 days of Reservation)

180 - 121 days prior to departure - 50% of Expedition price

120 days prior to departure - 100% of the Expedition price

If you have any questions or concerns, please don’t hesitate to contact us.

Payment Schedule for Bespoke Trips (with a duration exceeding 6 days)

120 days or more prior to departure - $500.00 (upon making Reservation; this is non-refundable) + 25% of Expedition price (within 30 days of making Reservation)

121 - 90 days prior to departure - 50% of Expedition price

90 days prior to departure - 100% of the Expedition price

The full balance of your payment and a signed Participant Agreement are both due 120 days before the departure date. If you are reserving your trip within 90 days of departure, full payment is required at the time of reservation. The Participant Agreement, which will be sent to you in your booking confirmation email, contains additional terms and conditions of travel, including limitations on our obligations to you.

Payments are accepted in U.S. dollars (USD) and may be made by credit card through Stripe, by international transfer via Wise, or by direct deposit to GOGO’s business account, as indicated in your booking confirmation.

All payments are processed through secure, PCI-compliant platforms. Credit-card payments are subject to a processing fee charged by the payment provider, which will be added to the total amount due. GOGO does not store full credit-card information.

Bank, wire, or currency-conversion fees are the traveler’s responsibility. Initiating a chargeback or payment dispute without first contacting GOGO to resolve the issue in good faith constitutes a breach of these Terms.

Cancellations will be effective on the date of receipt by GOGO whether by phone, email or fax. Cancellations received by GOGO are subject to the following:

CANCELLATION FEES PER PERSON

Cancellation for Expeditions

$1,000 (non-refundable reservation deposit)

150-121 days prior to departure - 20% of Expedition price

120-90 days prior to departure - 50% of Expedition price

90 days prior to departure or less - 100% of the Expedition price

Cancellation for Bespoke Trips

$500 (non-refundable reservation deposit)

120-91 days prior to departure - 20% of Bespoke price

90-60 days prior to departure - 50% of Bespoke price

60 days prior to departure or less - 100% of the Bespoke price

Cancellation for Journeys

$2,000 (non-refundable reservation deposit)

210-181 days prior to departure - 20% of Bespoke Journey price

180-121 days prior to departure - 50% of Bespoke Journey price

120 days prior to departure or less - 100% of the Bespoke Journey price

The traveler hereby acknowledges and agrees that the sums referenced in the cancellation provisions outlined above do not constitute a penalty, but rather represent a reasonable estimate of GOGO's potential loss and damages resulting from cancellation. These liquidated damages include, but are not limited to, work performed by GOGO itself in preparation for your trip, as well as fees charged by hotels and travel suppliers to GOGO for canceled bookings. The traveler acknowledges that such damages are difficult to ascertain at the time of cancellation and that these provisions serve to establish a fair and reasonable compensation for the loss suffered by GOGO. The traveler further agrees that such sums shall be payable by the traveler upon cancellation in accordance with the terms and conditions of this agreement.

16) FORCE MAJEURE

Force Majeure refers to any exceptional and unforeseeable circumstance beyond the reasonable control of GOGO or its suppliers, the consequences of which could not have been avoided even with all due care. Such circumstances may include war or threat of war, riot, civil unrest, or terrorist activity (actual or threatened); industrial disputes; technical failures of transport, machinery, or equipment; power outages; natural or nuclear disasters; fire, flood, drought, or adverse weather; hazardous road, trail, river, or logistical conditions; land disputes; and pandemics, epidemics, or outbreaks of illness. If such an event causes the cancellation or material alteration of a trip, GOGO may, at its discretion, offer alternative travel arrangements of comparable quality and value when possible, or issue a travel credit equal to the value of the trip, less any amounts that cannot be recovered from suppliers. GOGO is not responsible for any additional or related costs incurred by the traveler, including but not limited to airfare, insurance, visas, or other personal travel arrangements.

17) HEALTH

By completing the required traveler information and insurance documentation during booking, you confirm that you are in suitable physical and mental condition to participate in the activities described in your itinerary, and that you have obtained all vaccinations and preventive measures required by the countries you will visit. We strongly recommend consulting your physician or a travel-medicine specialist for personalized medical advice before departure.

GOGO reserves the right to adjust any trip or activity, when necessary or advisable, in light of a traveler’s disclosed medical condition or ability, or in response to health and safety considerations that arise in the field. If you choose not to share relevant information about your health, vaccination status, or physical condition, we may not be able to fully accommodate you on all aspects of the trip.

Each traveler is responsible for obtaining, carrying, and presenting all health-related and government-mandated documentation required for travel, including vaccination records, testing certificates, or proof of insurance. It is your responsibility to remain informed of the current entry, health, and safety requirements of your destination, which may change with little notice.

18) CLAIMS AND REFUNDS

GOGO does not accept liability for any loss, damage, delay, or injury arising from your participation in a Trip, except where expressly stated in these Terms. Refunds, when applicable, will be provided only as described in this agreement and are subject to the relevant cancellation fees and conditions.

By joining a GOGO Trip, you acknowledge and accept that travel in remote and natural environments carries inherent risks, including accident, illness, injury, loss, or death. To the fullest extent permitted by law, you agree to release and hold harmless Gift of Go LLC, its owners, directors, officers, employees, agents, and affiliates (“the GOGO Parties”) from any liability for direct, indirect, incidental, consequential, or special damages resulting from your participation.

You further agree to indemnify and defend the GOGO Parties against any claim, demand, or expense — including reasonable attorneys’ fees — brought by any third party arising from your actions or participation in a Trip.

19) LIMITS ON GOGO’S RESPONSIBILITY

Travel with Gift of Go LLC (“GOGO”) involves participation in activities that may be hazardous. The traveler acknowledges that adventure travel and related activities carry inherent risks of illness, injury, or death, which may be caused by forces of nature, animals, accidents, negligence, or other causes beyond the control of GOGO. These risks are increased by the fact that such trips often occur in remote areas where medical care and evacuation services may be limited or delayed.

The traveler voluntarily assumes all such risks, both known and unknown, and agrees to take full responsibility for their own safety and well-being. By participating in a Trip, the traveler releases and forever discharges GOGO, its owners, directors, officers, employees, agents, independent contractors, and affiliates (collectively, the “GOGO Parties”) from any and all claims, demands, losses, liabilities, damages, or expenses arising from or related to their participation, including but not limited to those resulting from the negligence of the GOGO Parties or from any defect in equipment.

The traveler further agrees to indemnify and hold harmless the GOGO Parties from any claim or action brought by any third party as a result of the traveler’s acts, omissions, or participation in a Trip. The traveler understands and agrees that GOGO shall not be liable for any injury, loss, damage, delay, inconvenience, or death resulting from: acts of God or Force Majeure; war, civil unrest, or terrorism; strikes or labor disputes; mechanical failure; criminal activity; food or waterborne illness; transportation delays; or any other event or condition beyond the reasonable control of GOGO.

This release and assumption of risk shall be binding upon the traveler’s heirs, successors, assigns, and legal representatives.

20) PHOTOGRAPHS & VIDEOS

As per our Participant Agreement, GOGO reserves the right to capture and use any photograph or video taken during any travel activity or event, without obtaining prior written permission from individuals featured in the media. GOGO may use these photographs or videos in various media publications or materials produced, used, or contracted by GOGO, including but not limited to brochures, invitations, books, newspapers, magazines, television, websites, social media, and others. Individuals who do not wish to have their photograph taken or used in such media should contact GOGO in writing at info@thegiftofgo.com and provide a photograph along with their intentions.

21) NO COPYING OR EDITING

All content on this website is protected by copyright laws and may not be modified, copied, reproduced, republished, downloaded, posted, displayed, transmitted, performed, licensed, used to create derivative works, transferred, sold, or distributed without our prior written consent. Framing or mirroring any material from this website on any other server or location is also prohibited. Any unauthorized use of such materials on any other website, computer environment, or elsewhere is strictly prohibited.

22) PRIVACY POLICY

At all times your information will be treated in accordance with GOGO’s Privacy Policy, which is incorporated by reference into this Agreement and can be viewed here.

23) SAVINGS CLAUSE

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable in any jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be severed from these Terms and Conditions, and the remaining provisions shall remain in full force and effect. The invalidity, illegality, or unenforceability of any provision in a particular jurisdiction shall not affect the validity, legality, or enforceability of such provision in any other jurisdiction or the validity, legality, or enforceability of any other provision of these Terms and Conditions.

24) GOVERNING LAW; VENUE; WAIVERS

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law principles.
Exclusive venue for any dispute lies in the state or federal courts located in Harris County, Texas.
Both parties waive the right to a jury trial. To the fullest extent permitted by law, class, collective, or representative actions are waived, and all claims must be brought individually.

25) ENTIRE AGREEMENT; NOTICES

These Terms, together with your itinerary, booking confirmation, and Participant Agreement, constitute the entire agreement between you and Gift of Go LLC, superseding all prior discussions or representations.
Notices to GOGO must be sent to info@thegiftofgo.com or by mail to:

Gift of Go LLC
1321 Upland Dr., PMB 10502
Houston, Texas 77043 USA

Notices are effective upon receipt.